Types of Data Collected
When you register on sona103, we collect basic account information including your name, email address, date of birth, and mobile number. This data is essential for verifying your identity and managing your account securely. As part of serving the Bangladesh market, we ensure every user is of legal age and eligible to use the platform. Account information is never collected unnecessarily — we only retain what is needed to provide our services.
Name, email, mobile number, date of birth, and login credentials. Information provided at registration is stored securely.
IP address, device type, operating system, and browser version are collected automatically.
Records of BDT transactions made via bKash, Nagad, Rocket, or bank transfer are stored securely.
Retained to analyze page visits, betting history, session duration, and navigation patterns on the platform.
Device and browser information is collected automatically when you use our platform and is used to diagnose technical issues and maintain security. Transaction details from local Bangladeshi payment methods such as bKash, Nagad, and Rocket are collected in limited form and used solely for fraud prevention and account verification. We never store full card numbers or bank passwords. Usage data is analyzed only to improve service quality and deliver a personalized experience.
Purpose of Data Use
Sona103 uses your data only for specific, clear, and lawful purposes and never processes it beyond those purposes. The primary reasons we use your data are to create and manage your account, deliver services, process transactions, and provide support. We are required to verify and retain certain data to comply with applicable laws governing our operations in Bangladesh. Data is also used to maintain platform security and prevent unauthorized access. Analytical data helps us improve your experience and tailor our services to your preferences.
| Purpose | Types of Data We Collect | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Mobile | Compliance |
| Payment Processing | BDT Transaction Details | Compliance |
| Fraud Prevention | Device, IP & Behavior | Legitimate Interest |
| Service Improvement | Usage Data & Logs | Legitimate Interest |
| Legal Compliance | Identity & Transaction Information | Legal Obligation |
We use your contact information to send you important account updates, transaction confirmations, and security notifications. For marketing communications, we only send promotional messages with your prior consent, and you may withdraw that consent at any time. Your data is never sold or used for any purpose beyond its original intent.
Cookies & Tracking Technologies
Sona103 uses cookies and similar tracking technologies to enhance your experience on the platform and deliver certain features. Cookies are small text files stored in your browser that help remember your preferences and session information. We use essential cookies (for login sessions and security), functional cookies (to remember your preferences), and analytical cookies (to understand how the platform is used). You can control or disable cookies at any time through your browser settings, though doing so may limit the functionality of some features. Data from third-party analytics tools is processed as aggregate statistics only and is never used to identify any individual personally.
Essential for login sessions and core platform functionality. These cookies cannot be disabled.
Remembers your language preferences and interface settings to deliver a personalized experience.
Analyzes platform usage patterns to help improve service quality.
Data Storage & Security
Sona103 applies industry-standard security measures to protect your data. All sensitive information is transmitted and stored using SSL/TLS encryption, safeguarding your data from unauthorized access. Passwords are always stored in hashed form — no employee or third party can ever view your password. Our servers undergo regular security audits, and penetration testing is conducted to identify potential vulnerabilities. In the event of a data breach, we will notify affected users as quickly as possible and take the necessary remedial action.
How long we retain your data depends on the type of information and applicable legal requirements. Data for active accounts is retained for the duration the account remains open. After an account is closed, data required to meet legal obligations is kept for a defined period before being securely deleted. Transaction records are retained for the period required under financial regulations. We regularly review our data retention practices and securely dispose of data that is no longer needed.
Security Measures Overview
- Encryption: All data transfers are secured with SSL/TLS 256-bit encryption.
- Access Controls: Employees are granted access only to the information they need, and all access is logged.
- Regular Audits: Security assessments are conducted by third-party specialists.
- Backups: Data is backed up regularly, and all backups are encrypted in the same manner.
- Incident Response: In the event of a security breach, affected users will be notified within 72 hours.
Sharing Data with Third Parties
Sona103 never sells, rents, or transfers your personal data to third parties for commercial purposes. However, limited data may be shared with trusted service providers to support platform operations. These partners operate under strict confidentiality agreements and may only use your data for the specific purposes defined. For payment processing, necessary transaction data is shared with recognized payment gateway providers operating in Bangladesh. Where required by a lawful request from law enforcement or a court order, we are obligated to provide data in accordance with applicable law.
The circumstances under which we may share data are outlined below: with payment gateway partners to complete transactions; with technology infrastructure providers to operate our services; with government or judicial authorities to meet legal requirements; and with security agencies in the course of fraud investigations. In each case, only the minimum necessary data is shared, and all partners are required to meet our data protection standards. In the event of a business merger or acquisition, you will be notified in advance and your data protection will be ensured.
What We Never Do
- We do not sell your data to advertisers or data brokers.
- We do not share your data with third parties for marketing purposes without your consent.
- We do not use unnecessary third-party tracking scripts.
- We do not share your full payment details with any external party.
User Rights & Contact
Every registered user on sona103 has certain fundamental rights over their personal data. You may request at any time to know what information we hold about you. If you believe any information is inaccurate or incomplete, you can request a correction and we will process it within a reasonable timeframe. In certain circumstances, you may request deletion of your data, though some information may need to be retained for a specified period due to legal obligations. Under the right to data portability, you may request a copy of your data.
You may request access to any personal data we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data, subject to certain conditions.
You may request a structured copy of your data.
When this policy is updated, sona103 will publish the revised version on the website and notify users of significant changes via email or account notification. Continued use of the platform after any changes constitutes acceptance of the updated policy. For any questions, complaints, or requests to exercise your rights regarding data protection, please get in touch with us. Our data protection team aims to respond to all requests within 30 business days. Contact: support@sona103.ws
Your Data Is Secure, Your Experience Is Safe
Sona103 is committed to being a transparent, secure, and trustworthy platform for users in Bangladesh. Visit our FAQ page to learn more about our services, or create an account today.